Uphold® Login Guide & Troubleshooting

Accessing Your Uphold® Account

To log in to your Uphold® account, visit the official login page at https://uphold.com/login. Enter your registered email address and password. If you have two-factor authentication (2FA) enabled, you'll need to enter the verification code sent to your device.

Common Login Issues & Solutions

1. Forgot Password

If you've forgotten your password, click on the "Forgot Password?" link on the login page. Enter your email address, and you'll receive instructions to reset your password.

2. Two-Factor Authentication (2FA) Issues

If you're having trouble with 2FA, ensure that your device's time is synchronized correctly, as time discrepancies can cause code mismatches. If you're still facing issues, you can reset your 2FA settings by following the instructions in the Uphold® Help Center.

3. Account Recovery

If you're unable to access your account due to lost credentials or other issues, you can initiate the account recovery process through the Uphold® Support Center.

Uphold® Wallet & Exchange

The Uphold® Wallet allows you to store and manage various digital assets, including cryptocurrencies, fiat currencies, and precious metals. To access your wallet, log in to your account and navigate to the "Wallet" section.

The Uphold® Exchange enables you to trade between different assets. After logging in, you can access the exchange platform from your dashboard.

Uphold® App Troubleshooting

If you're experiencing issues with the Uphold® mobile app, such as crashes or login problems, try the following steps:

• Ensure that your app is updated to the latest version.
• Restart your device.
• Reinstall the app.
• Check your internet connection.

For more detailed troubleshooting steps, visit the Uphold® Help Center.

Frequently Asked Questions (FAQs)

Q1: How do I reset my Uphold® password?

A1: Click on the "Forgot Password?" link on the login page, enter your email address, and follow the instructions sent to your inbox.

Q2: What should I do if I can't receive the 2FA code?

A2: Check your device's time settings, ensure you have a stable internet connection, and verify that your phone number is correct. For further assistance, refer to the Uphold® Help Center.

Q3: How can I recover my Uphold® account?

A3: If you're unable to access your account, initiate the recovery process through the Uphold® Support Center.

Q4: Why is my Uphold® wallet verification failing?

A4: Ensure that you're uploading clear and valid identification documents. If the issue persists, contact Uphold® support for assistance.

Q5: How do I contact Uphold® support?

A5: Visit the Uphold® Support Center to submit a request or find contact information.